Our staff of sales and customer service reps are available to help you choose the right product for your application.

All of our reps have general knowledge of the entire product line. In addition, each rep has in-depth training in a portion of our product offering to provide expert advice in their specialty area.

We are available by fax and email as detailed below. For the fastest response, welcome to directly communicate with us about your interested products.You can contact us any time.

We highly recommend that you test all thermal ribbons before purchasing. Sample ribbons and labels are usually available at no charge upon request.

As you can see from our web site we offer a diverse array of ribbons for almost any application. We gladly provide samples of our materials so you may evaluate their performance in your specific application. Just let us know what products on our web site interest you, and a little bit about your size you need,we will rush out the appropriate samples to you. 

Contact information:

 Samples to international destinations

All samples must be shipped via air express using the customer's designated air express courier (FedEx, UPS, or DHL) and account number. Air express is reliable and provides a tracking number to confirm delivery.

If you do not have an air express account, please tranfers the express charge to us by Westen Union pay for shipping and we will arrange the shipment.

All air express shipments are made via "international economy" service unless you request otherwise. Allow 6 business days for delivery via international economy.

If you purchase any products from Sense in the future,we will fully reimburse the express charge of samples what you paid to us in the amount.